CSA 7.2 Dumps

1.    While testing a form, you need to verify the contents of a data page in memory. Which tool do you use to view the current contents of the data page?

A.	The Data Explorer
B.	The Clipboard tool
C.	Live UI
D.	The Tracer
Answer: B
2.	Match each debugging need with the appropriate Tracer feature.
	View the contents of memory at the time a processing step occurred.	Tracer settings
	Stop execution when a Fail event occurs.	Event properties
	Detect when the value of a property changes.	Watch variable
	Review tracer events for another requestor on the node.	Remote Tracer
	Identify when an activity perform a specific step.	BreakPoint Tracer settings

3.    While reviewing a UI form in a Grooming/Elaboration playback, you notice a typo in the label of a field. Which tool allows you to identify the section rule that contains the incorrect label?

A.   Live UI

B.   The Tracer

C.   The Clipboard tool

D.   The Property Analyzer

Answer: A

4.    While preparing to release an application, you notice a guardrail violation on an activity you wrote. The activity copies the customer’s shipping address to their billing address. How do you address this guardrail violation?

A.   Replace the activity with a data transform to copy the shipping address to the billing address.

B.   Justify the warning, since an activity is required in this situation.

C.   Ignore the warning if the compliance score is 90 or greater, since the application is considered ready for release.

D.   Identify an API activity to use in place of the activity you wrote.

Answer: A

5.    Which requirement would be implemented through circumstancing?

A.   An application sends a notification to a manager if a purchase request requires approval. Otherwise, the application sends a notification to the employee that the request was approved.

B.   An application sends an email to a customer to confirm opening a account. For customers in certain states or provinces, the email includes a mandatory disclosure.

C.   An application sends a text if a customer provides a mobile phone number, otherwise, the application sends an email.

D.   An application computes a shipping charge for orders. If the order exceeds USD100, the customer receives a credit of 50% of the shipping charge.

Answer: B

6. Match each development task to the appropriate role.

Configure a form to display the current department budget

System Architect

when entering a purchase request.

Design the class hierarchy of an application to share assets between

Lead System Architect

IT and Accounting applications.

Direct the development of an auditing process for purchase requests.

Senior System Architect

7.  Which issue is identified as a Guardrail violation?

A. An activity writes to the wrong clipboard page.

B. A decision tree contains a branch that cannot be reached.

C. A decision table returns an invalid connector name to a flow.

D. A property in a report has not been optimized.

Answer: A

8.    In which situation does a case type for software upgrade requests reuse a rule through pattern inheritance?

A.   The case type uses an authorization process used throughout the organization.

B.   The case type uses the Data-Party-Operator class to describe a work party.

C.   The case type uses a data type to describe the requestor.

D.   The case type uses the approval section provided by Pega 7.

Answer: A

9.    You are designing hotel booking forms for a travel application.

The first form contains two fields in which users enter a room type and the length of stay in days. A third field displays the total cost of the room.

The second form contains a field in which users select additional-cost options such as sight-seeing tour. A second field displays the total cost of the options.

The third form contains a field that displays the grand total of the room and options.

Which two properties are considered source properties for the declare expression used to calculate the grand total? (Choose Two)

A.   Length of stay

B.   Options

C.   Total cost of room

D.   Total cost of options

Answer: CD

10.An application contains three data types: A, B, and C. The class structure looks as follows: MyCo-App-Data

MyCo-App-Data-A MyCo-App-Data-A-B MyCo-App-Data-A-B-C

Each class has a data transform called SetValues. With the Call data transforms in superclass option selected. The

SetValues data transform sets the properties PropA and PropB, as shown in the table below.

Class			Property			value
MyCo-App-Data		PropA			1
MyCo-App-Data-A		PropB			2
MyCo-App-Data-A-B		PropA			3
MyCo-App-Data-A-B-C		probB			4

What is the value of ProbA and ProbB after the Setvalues in MyCo-App-Data-A-B has been invoked?

A.   PropA=1 and ProbB=4

B.   PropA=1 and PropB=2

C.   PropA=3 and PropB=4

D.   PropA=3 and PropB=2

Answer: D

11.A Service Request case type has a CustomerGrade property. How do you set the value of the CustomerGrade property to Silver when a service request case is created?

A.   Configure the first connector in the first rule to set the Customergrade property value.

B.   Configure the CustomerGrade property with a default value.

C.   Configure a declare expression to set the CustomerGrade property value.

D.   Configure the pyDefafult data transform to set the CustomerGrade property value.

Answer: D

12. Mach each data page scope to its use case.

Thread        Customer details for a complaint case handled by a customer service representative

Node           Exchange rates available to all accounting applications

Requestor   Order history of the logged-in user that needs to be refreshed on every login

13.You have created a series of forms for a vacation booking process. Declarative expressions are used to calculate values such as the cost of the flight, hotel, car rental, and taxes. The last form includes a field that displays the total amount that will be charged on the user’s credit card.

How do you configure the calculations so that the total amount is calculated only when the user reaches the last form?

A.   Use the backward chaining option for all the expressions.

B.   Use the forward chaining option for the total amount expression. Use backward chaining for all the other expressions.

C.   Use the forward chaining option for all the expressions.

D.   Use the backward chaining option for the total amount expression. Use forward chaining for all the other expressions.

Answer: D

14.A data page holds the local weather information based on the user’s address. The data page’s Reload if older Than field is set to 15 minutes.

The data page is created at 09:12.

At 09:20 the user requests the weather information. At 09:42 the user requests the weather information. When is the data page reloaded?

A.   09:20

B.   09:42

C.   09:27

D.   09:35

Answer: B

15.You are creating a series of user forms for a travel reservation process. The forms contain fields that display values that are calculated by the system. You want to perform the calculations whenever the user changes a selection rather than when a form is submitted. Which rule type would you use to satisfy this requirement?

A.   Decision Table

B.   Declare Expression

C.   Data Transform

D.   Decision Tree

Answer: B

16.A customer wants to copy the contents of a previous order to their current order. What rule type do you use to copy the order contents?

A.   Function

B.   Data transform

C.   Declare expression

D.   Data page

Answer: B

17.A shopping cart contains a list of order items. A customer searches for items by category. The application returns a list of items in that category, including name, description, and unit price. The user can select an item to add in a shopping cart.

Which of the following data would you store in a local data source?

A.   Customer data

B.   Product categories

C.   Order details

D. Shopping cart items

Answer: D

18.In an application, three email addresses (work, home, and other) can be captured for a customer. You use .Email (work) to refer to the work email address. What type of property is used to capture the email addresses?

A.   Page group

B.   Value group

C.   Page

D.   Value list

Answer: B

19.Your online shopping application serves international customers. You need to define a Data page that holds currency exchange rates. All users accessing the application need to use the information.

The Score of this Data Page should be set to___________________.

A.   Requestor

B.   Application

C.   Node

D.   Thread

Answer: C

20.A customer data object has a list of addresses as depicted by the data model below. How would you define the address property in the customer class?

A.   As a value list

B.   As a page list

C.   As a value group

D.   As a page

Answer: B

21.You want to create a data page with a list of available shipping options. The shipping options are stored in a database table mapped in the application. Which source option would you select for the data page?

A.   Lookup

B.   Report definition

C.   Service

D.   Data transform

Answer: B

22.In which of the following situations would you use a SQL connector?

A.   Execute a complex SQL statements such as a stored procedure

B.   Write to a table as part of a distributed transaction

C.   Update a table in an external database

D.   Retrieve a large list of reference data

Answer: A

23.Which rule can only return a true/false result when evaluating a condition?

A.   Declare expression

B.   Decision tree

C.   Decision table

D.   When rule

Answer: D

24.You have designed a decision tree that you want to unit test. You want to test various input values to ensure that you get the expected results. How would you unit test your decision tree?

A.   Check the decision tree for conflicts

B.   Add the decision tree to a decision shape in your application and create cases using various input values.

C.   Run the decision tree and enter values on the test page.

D.   Check the decision tree for completeness.

Answer: A

25.A loan request process has specific approval requirements.

-if the amount is for less than USD 1,000, the loan is automatically approved.

-if the amount is greater than USD 1,000 and the loan type is an automobile loan, the loan must be approved by a finance manager.

-if the amount is greater than USD 1,000 and the loan type is a mortgage, the loan must be approved by a vice president.

Which rule type do you use to satisfy this requirement?

A.   Data transform

B.   Decision tree

C.   When rule

D.   Map value

Answer: B

26.The approval process for a purchase request case must satisfy the following requirements:

-A request for office supplies placed by the Facilities department that totals EUR100 or less is automatically approved. -A request for software is automatically rejected unless requested by the IT department.

-Any request that exceeds EUR1000 is automatically subject to review by the Auditing department. Which type of rule would you configure to satisfy this requirement?

A.  Declare expression

B.   When

C.   Decision tree

D.   Map value

Answer: C

27.An application allows bank customer to apply for a credit card. During the process of applying for the credit card, customers can elect to transfer a balance to the card.

The bank currently offers three balance transfer options for customers applying for a new credit card:

1.    0 percent interest for 6 months.

2.    2.9 percent interest for 12 months.

3.    3.9 percent interest for 24 months.

The bank requires that customers first elect whether to transfer a balance. If customers elect to transfer a balance, they must select one of the three options.

How do you present users with the set of balance transfer options only if they elect t transfer a balance to their card?

A.   Add a refresh when condition on the layout containing the balance transfer offers.

B.   Add a visible when condition on the layout containing the balance transfer offers.

C.   Add a visible when condition on the check box for the balance transfer election.

D.   Add a refresh when condition on the check box for the balance transfer election.

Answer: B

28.An application allows bank customer to apply for a credit card. During the process of applying for the credit card, customers can elect to transfer a balance to the card.

The bank currently offers three balance transfer options for customers applying for a new credit card:

4.    0 percent interest for 6 months.

5.    2.9 percent interest for 12 months.

6.    3.9 percent interest for 24 months.

The bank requires that customers first elect whether to transfer a balance. If customers elect to transfer a balance, they must select one of the three options.

Which type of rule do you use to test whether the customer has decided to transfer a balance?

A.   Data transform

B.   Declare expression

C.   When rule

D.   Activity

Answer: C

29.During a playback, you place a flow in draft mode to address which limitation?

A.   To save an incomplete flow.

B.   To prevent additional shapes from being added to the flow.

C.   To avoid errors due to references to rules that do not yet exist.

D.   To allow users to choose decision outcomes if a decision rule if not yet available.

Answer: C

30.You are developing a purchase application that integrates with an external inventory management system. A

___________ allows you to build the interface so that Pega can request information from the inventory management system.

A.   Report Definition

B.   Service

C.   Data page

D.   Connector

Answer: D

31. Match each service record type to the correct role in processing an incoming request.

Service activity              Provides the logic for the service

Service listener              Receives the protocol specific request and establishes a requestor

Service rule                    Parses the incoming request and maps it onto the clipboard

32.You need to read from an external database table containing inventory data. Which two ways could you integrate with the table? (Choose Two)

A.   Use a data transform

B.   Use a SQL connector

C.   Map the table to a class

D.   Use a SQL listener

Answer: BC

33.There are several components involved when calling an external service. A data transform is typically used when processing the response returned by the external system. What is the purpose of that data transform?

A.   Map the response to the application data structure

B.   Perform error handling

C.   Map the protocol specific response to the clipboard

D.   Finalize the connector

Answer: A

34.A user need to perform an assignment called Collect Customer Information. While working on the case, the user may need to check the customer’s credit score before sending the case to the Review Request assignment.

Select the configuration that satisfies this requirement.

A.   Add a local action to the stage that contains the collect Customer Information assignment.

B.   Add a router to the Collect Customer Information assignment.

C.   Add a local action to the collect Customer Information assignment.

D. Add a notification to the collect Customer Information assignment.

Answer: C

35.A process routes loan request to a specific loan officer based on the type of loan. -if the loan is a mortgage, it is routed to Adam Ross.

-if the loan is for an automobile, it is routed to Julia Samuels. -if the loan is an equality line, the case is routed to Don Smith.

How would you configure a router to ensure the case advances to the correct loan officer?

A.   Route the case to a workbasket that references a when condition.

B.   Route the case to a workbasket that references a decision table.

C.   Route the case to a worklist that references a decision table.

D.   Route the case to a worklist that references a when condition.

Answer: C

36.Pega 7 comes with numerous API activities. In which situation would you explore available API activities?

A.   When creating a new case type

B.   When debugging an application

C.   When designing your data model

D.   When automating case processing

Answer: D

37.You are designing a case type that includes a process to perform when a case is rejecting. How do you model this requirement in the case life cycle?

A.   Add an alternate stage and add the rejection process as an optional process to the stage.

B.   Add the rejection process to all the primary stages as an optional process.

C.   Add a primary stage and add the rejection process to the stage.

D.   Add an alternate stage and add the rejection process to the stage.

Answer: D

38. Match the business need to the appropriate service level agreement interval.

An employee must submit the expense report within 48 hours of completing a trip.                                                                                                                   Deadline

An employee should submit the expense report within 24 hours of completing a trip.                                                                                                                   Goal

An employee receives a reminder email every day until the expense report is submitted.                                                                                                  Passed Deadline

39.A purchase request case creates a child case to check inventory. If products are added to or deleted from the purchase request, the data needs to be propagated to the check inventory case.

What is true with regards to the data propagation feature for the above requirement?

A.   The data propagation features will track changes to configured properties and propagate the values to the check inventory case automatically for the entire lifecycle of the purchase request case.

B.   The data propagation features cannot be used for this scenario because the check inventory case is created after the purchase request has been resolved.

C.   The data propagation features propagates values from the purchase request case on creation of the check inventory case. Subsequent updates need to be handled manually.

D.   The data propagation features can only be used for the quantity because it only supports updating of properties. The adding and removing of products in the purchase request is not supported.

Answer: C

40.Match the business need to the most appropriate work party instantiation option.

A customer calls customer service representative (CSR) to initiate a service request.                                                                                                                   VOE

A customer service representative (CSR) needs to add a spouse as an                                                                                                        addWorkObjectParty activity

interested party to a case

A customer submits s service request on-line and must be added to the         AddParty flow action

case as an interested party.

41.An applicant submits a loan request.

The system validates information on the loan application and calculates the applicant’s credit score based on credit reports and the customer’s account history with the bank.

If the customer’s credit score is unacceptable, the customer is notified of the result and the loan application is closed. If the customer’s credit is acceptable, the loan application is forwarded to a loan officer for review.

If the loan officer approves the loan request, the loan application is sent to the underwriting department for processing.

If the loan officer rejects the loan request, the customer is notified of the result and the loan application is closed. Select the case life cycle design that most closely fellows the guidelines for identifying and naming stages for the use case.

42.Before a member is admitted to a hospital, a health care organization reviews authorization requests for insurance coverage. An intake operator performs the Review Authorization Request assignment to determine if the member qualifies for coverage.

If the member qualifies for coverage, the case advantages to the Review Treatment assignment for review by a physician. When the case arrives in the physician’s worklist, the system automatically sends the physician an email.

If the member is denied coverage, t he system resolves the request. The system also aut omatically sends two types of correspondence to the member: a le tter and an email notification.

How would you configure the process so that the email and letter are sent to the mem ber?

A.   Add a notification to the Review Authorization Request assignment.

B.   Add a utility to the process that calls the CorrNew activity. Connect the Deny Reque st connector to the utility.

C.   Add the CorrNew activity to the Deny Request connector.

D.   Add the SendCorrspondence local action to the Review Authorization Request assignment.

Answer: B

43. An insurance claim case type is defin ed as follows:

If the Review claim step is configured to set the status to Pending-Investigation, when i s the status of the case set to Pending-Investigation?

A.   When the Review claim step starts.

B.   When the Process claim stage starts.

C.   When the Review claim step co mpletes.

D.   When Investigate claim step co mpletes.

Answer: A

44.You need to send correspondence t o customers who have been approved for a mortga ge. The loan officer sends a preliminary approval by email. The system then sends an official approval by letter.

How would you configure the necessary correspondence rule(s)?

A.   Create a correspondence fragm ent for the email and a correspondence rule for the letter.

B.   Create one correspondence rule for the email and a paragraph rule for the letter.

C.   Create one correspondence rule for the email and make a copy of the rule for the l tter.

D. Create one correspondence rule for the email and another correspondence rule for the letter.

Answer: D

45.An insurance company offers personal property policies. Art collections and wine collections are category as special types of personal properties. The company employs appraisers who are qualified to perform appraisals for either art collections or wine collections. Appraisers can only perform appraisal assignment in their qualified field.

How would you configure the router so that the assignment is worked on by a qualified appraiser?

A.   Associate each appraiser to a work group that uses skill parameters.

B.   Associate each appraiser to the appraiser work group.

C.   Associate each appraiser to one of two work groups that correspond to the appraisal qualifications.

D.   Associate each appraiser to a work group that uses work group parameters.

Answer: A

46.As part of an authorization process, you need to check whether members of a health care organization are eligible for coverage based on the policy contract terms. Your application uses an activity to perform this evaluation.

Which shape would you use to add the activity to the process?

A.   Assignment

B.   Subprocess

C.   Utility

D.   Connector

Answer: C

47.Customer Service Representatives (CSRs) review customer requests to replace a lost or stolen credit card. Once the request is approved, customers are notified by letter of the expected delivery date for a replacement card typically within one week.

The CSR must be able to prioritize time-sensitive requests such as requests from customers who are on vacation. Time-sensitive requests are prioritized as follows:

-Customers receive a replacement card the next day.

-Fulfillment requests are sent to a dedicated workbasket.

-Customers receive notification of the expected delivery date by email.

How do you provide CSRs with the option to increase the assignment urgency for requests from a customer with a time-sensitive need?

A.   Allow the CSR to select a value for .pxurgencyWork.

B.   Allow the CSR to select an SLA with greater urgency adjustments.

C.   Allow the CSR to select a value for .pyUrgencyAssignAdjust.

D.   Allow the CSR to adjust the goal and deadline urgency for the case.

Answer: C

48.ABC Corp requires that policyholders receive email indicating the status of their auto insurance claim as the claim is processed. You create the work party for the policyholder as an instance of which class?

A.  Data-Party-Operator

B.   Data-Party-Corn

C.   Data-Party-Person

D.   Data-Party-Org

Answer: C

49.You have added an approval process assignment to a loan request process. The requirement states that a request can be routed to one or more managers for their approval. Te hierarchy of approvals depends upon the total dollar amount of the request. For example, Cost Center Managers approve requests that are less than USD 25,000. A request of greater than or equal to USD 25,000 requires the approval of the Cost Center Manager, corporate Vice President, and Vice President of Finance.

How would you configure the routing for the approval process assignment?

A.   Configure a cascading approval flow type based on the reporting structure of the current user.

B.   Configure a single level approval flow type based on an authority matrix.

C.   Configure a single level approval flow type and route to a workbasket accessible by the approvers.

D.   Configure a cascading approval flow type based on an authority matrix.

Answer: A

50.In a purchase application, you allow customers to create purchase requests. Each purchase request contains a list of line items. Each line item holds the product identifier, quantity, and price. If a product is not in stock the application create a purchase order. The purchase order is processed by the purchasing team. Which two entities would you model as case types? (Choose Two)

A.   Purchase request

B.   Purchase order

C.   Customer

D.   Line item

Answer: AB

51.You have been asked to configure the following relationship between three case types: Account Open, Link Savings, and Fund Account:

1.    A customer can complete an Account Open case before completing a Fund Account case.

2.    A customer must complete a Link Savings case before completing a Fund Account case.

A.   Configure the Account Open case type to create a Fund Account case as a top-level case. Configure the Account Open case type to create a Link Savings case as a child case.

B.   Configure the Account Open case type to create a Fund Account case as a top-level case. Configure the Fund Account case type to create a Link Savings case as a child case.

C.   Configure the Account Open case type to create the other cases as top-level cases. Add a validate rule to the Account Open case to require a resolved Link Savings case before the Fund Account case can be resolved.

D.   Configure the Account Open case type to create a Fund Account case as a child case. Configure the Fund Account case type to create a Link Savings case as a top-level case.

Answer: B

52.What are two valid reasons for using a decision table over an activity? (Choose Two)

A.   Activities cannot be delegated to business users.

B.   Using an activity is a guardrail violation.

C.   Activities are difficult to migrate.

D.   Decision tables are easier to maintain than activities.

Answer: BD

53.A new hire process includes a Screen Job Applicant assignment. The recruiter who has been assigned the task should complete it within 24 hours. If the assignment is not completed in 24 hours, the system automatically sends an email notification to the hiring manager.

How would you configure the process to ensure that the director receives the email after the goal is passed?

A.   Add the SendCorrespondence flow action to the assignment.

B.   Add an SLA with an escalation action to the assignment.

C.   Add a Send Email shape to the process after the assignment.

D.   Add a notification to the assignment.

Answer: B

54. Match each process step to the appropriate flow shape.

The system notifies the user of the case status by email. Utility The system evaluates the request type and completion date to branch the process. Decision The system calls a triage flow. Subprocess A user enters information for an IT request. Assignment

55.On a service level, the passed deadline interval is measured from__________________________.

A.   The end of the goal interval.

B.   When a user begins the assignment.

C.   When the assignment is ready for a user.

D.   The end of the deadline interval.

Answer: D

56.On an Account Management form, you need to add a link control for changing the mailing address. When users click the link, the application runs a ChangeAddress flow in a modal dialog.

How do you implement this requirement?

A.   Configure an action set on the link to launch the flow in a modal dialog.

B.   Configure the flow to render its UI in a modal dialog instead of a section.

C.   Configure the edit mode of the link to display the flow UI in a modal dialog.

D.   Configure a visible when condition on the link to display the flow in a modal dialog.

Answer: A

Users can access an apartment hunting application from different devices with different screen sizes. A screen displays the photos of available properties. By default, the photos are displayed in three columns. When the screen width is less than 800 pixels, the photos should be displayed in two columns.

How do you implement the screen for this requirement?

A.   Use a dynamic layout with a responsive breakpoint at 800 pixels to change from inline-grid triple to inline-grid double format.

B.   Circumstance the section rule to display different number of columns at different screen sizes.

C.   Use a column layout with a responsive breakpoint at 800 pixels to hide the left column.

D.   Circumstance the layout to display different number of columns at different screen sizes.

Answer: A

58.To qualify for an automobile loan, the applicant must have a credit score of at least 740 and must be currently employed. If either condition is not met, the loan request cannot be submitted.

How would you configure the process to support this requirement?

A.   Create one edit validate rule that includes two conditions – one for the credit score property and one for the employment status property.

B.   Create one validate rule that includes two conditions – one for the credit score property and one for the employment status property.

C.   Create two edit validate rules. Each rule includes one condition – one for the credit score property and one for the employment status property.

D.   Create two validate rules. Each rule includes one condition – one for the credit score property and one for the employment status property.

Answer: B

59.The application contains a case type ORG-App-Work-PurchaseOrder. The case type uses an embedded page to hold customer information. The embedded page is of class ORG-App-Data-Customer.

What would be the most appropriate “Applies To:” class for a section rule displaying customer information?

A.   ORG-App-Work

B.   ORG-App-Data-Customer

C.   ORG-App-Data

D.   ORG-App-Work-PurchaseOrder

Answer: B

60.Users are required to enter their date of birth in the format dd/mm/yyyy. Which two options ensure that a user provides a date in the correct format? (Choose Two)

A.   Use an Edit Validate rule to test the value entered by the user.

B.   Use a Validate rule to test the value entered by the user.

C.   Use a When rule to test if the date matches the required format.

D.   Use a Calendar control to allow the user to select the date.

Answer: AD

61.Which of these are typically configured on a dynamically layout? (Choose Two)

A.   Alignment of field values

B.   Label Positioning

C.   Align columns and rows to present data in spreadsheet

D.   Number of columns in each row

Answer: BD

62.You want to provide instructions to the user filling out a form. You are considering using paragraph rules for the instructions. What three benefits do paragraph rules provide over standard labels? (Choose Three)

A.   Paragraph rules can be translated.

B.   Paragraph rules can be edited by the user.

C.   Paragraph rules are supported in correspondence.

D.   Paragraph rules can include images.

E.   Paragraph rules support rich text.

Answer: CDE

63.A customer views a product available in multiple color options. The customer must select only one color for each product. Which UI control allows a developer to present the user with all color choices at once, without prompting or clicking, while ensuring that the user can only select one of the color options?

A.   Text input

B.   Radio buttons

C.   Check box

D.   Drop-down

Answer: B

64.You need to add a button to a user form. When the button is pressed, the application invokes a data transform, then create a new case.

How do you implement this functionality?

A.   Configure an action set on the button control.

B.   Configure a local action on the button control.

C.   Configure a mixin for the button in the skin.

D.   Configure a style format for the button in the skin

Answer: A

65.You are designing a form for an online bookstore to display new arrivals. In the form, the book cover pictures are displayed in a row, like words in a sentence. Once the row reaches the full width of the screen, it wraps around to begin a new row.

Which layout do you use to display the book cover pictures?

A.   Column layout

B.   Dynamic layout

C.   Screen layout

D. Repeating layout

Answer: B

66.You are implementing a UI form collecting job applicant information. Users must provide values to certain fields before submitting the form.

Which configuration adds asterisks to indicate the mandatory fields on the form?

A.   Configure the mandatory fields as Required in the section rule

B.   Use multiple Validate rules for each mandatory field

C.   Use an Edit Validate rule to verify if each of the mandatory properties has a value

D.   Use a Validate rule to verify the mandatory fields have a value

Answer: A

67.In an airline reservation application, users enter departure and return dates and submit for flight search. This is implemented as a flow action. You need to ensure that the return date is later than the departure date. You also need to copy the dates to a search parameter page that is used for flight search.

Select the two rule types that the flow action references to satisfy these requirements. (Choose Two)

A.   Validate

B.   Edit Validate

C.   Service Level

D.   Data Transform

Answer: AD

68.In a hotel reservation application, a form displays a list of hotels with available rooms based on the check-in and check-out dates entered by users.

How do you configure the form to refresh the hotel list whenever the check-in or check-out date changes?

A.   Configure edit validates on the date fields to refresh the section when the date values change.

B.   Configure an action set on the hotel list display to refresh the section when the hotel list changes.

C.   Display the hotel in an embedded section with a visible when condition.

D.   Configure action sets on the date fields to refresh the section when the date values change.

Answer: D

69.You are asked to create a report definition that shows daily inventory levels. The manager wants to access the report in the Report Browser in the user portal. The manager also wants to add the report to a new category specifically for the distribution group.

What two configurations are required to support this requests? (Choose Two)

A.   Allow user to subscribe to reports in the distribution group category.

B.   Select the report definition option that displays your report in the Report Browser.

C.   Select the option in the Report Browser that allows users to view your report.

D.   Create a category rule for distribution group reports.

Answer: CD

70.You have been asked to create a list report that displays the following information: -Assigned case worker (.pxAssignedOperatorID)

-Requestor (.pxCreateOperator)

-Request date (.pxCreateDateTime) -Due date (.DueDate)

-Assigned vendor (.VendorName) The report contains two filters:

-Return purchase requests with a status (.pyStatusWork) of open.

-Return purchase requests when a department (.Department) matches the user’s department (.pxRequestor.pyUserIdentifier).

Which property, if not optimized, has the greatest impact on report performance?

A.   .Department

B.   .DueDate

C.   .pxRequestor.pyUserIdentifier

D.   .VendorName

Answer: A

71.You have created a new report that contains a list of employees, hire dates, and managers. You have been asked to display each manager in a row. Beneath each manager row, you must list the manager’s employees and their hire dates. How would you support this request?

A.   Summarize the manager column

B.   Sort the manager column

C.   Group the manager column

D.   Filter the manager column

Answer: C

72.You have been asked to create a pie chart that shows the number of cases each manager has created. A list report contains columns for manager name, case ID, and office.

How would you configure the list report in order to create the pie chart?

A.   Group the case ID column.

B.   Group the manager name column.

C.   Summarize the case ID column.

D.   Summarize the manager name column.

Answer: C

73.A manager requests a report that contains the following columns: Create Date, Case ID, Create Operator, and Work Status. You must sort the cases so the case with the most recent create date appears at the top of the list and descends in order.

How would you design the report definition to support this requirement? A. Select Highest to Lowest sort type for Create Date.

B.   Select Count in the Summarize column for Create Date.

C.   Add a filter condition where Create Date is greater than the current date.

D.   Make that Create Date the first column in the report.

Answer: A

74.An insurance claim case is field by a customer and assigned a claim type (fire, flood, or theft). The claim contains a list of loss items. Which of the data would you store in a local data source?

A.   Customer data

B.   Policy details

C.   Claim types

D.   Items of loss

Answer: D

75.You have been asked to create a sequence of user forms for a travel reservation process. The forms contain fields that require calculation. For which reason do you use a declare expression to calculate values?

A.   To perform the calculation when a form is submitted

B.   To perform the calculation in a specific case stage

C.   To perform the calculation when the user clicks a button

D.   To perform the calculation wherever a field is updated

Answer: D

76. Each of the following classes has a data transform named SetValues with the Call data trandforms in superclass option selected. The SetValues data transforms set the properties PropA and PropB, as shown in the following table.

Class			Property			value
MyCo-App-Data		PropA			1
MyCo-App-Data-A		PropB			2
MyCo-App-Data-A-B		PropA			3
MyCo-App-Data-A-B-C		probB			4

What is the value of ProbA and ProbB after the Setvalues in MyCo-App-Data-A has been invoked?

A.   PropA=3 and ProbB=2

B.   PropA=1 and PropB=4

C.   PropA=3 and PropB=4

D.   PropA=1 and PropB=2

Answer: D

77.A data page holds the local weather information and has he Reload if Older Than field to 10 minutes. The data page is created at 11:22. The user then performs the following actions:

11:28 the user refreshes the weather information

11:40 the user refreshes the weather information At what time is the data page reloaded?

A.  11:32

B.   11:38

C.   11:40

D.   11:28

Answer: C

78.In an insurance claims application, you want to capture miscellaneous inventory items, as displayed in the screen below.

A miscellaneous item has a name and value, and is defined as a data type. You want to store the data entered in a property called .Items. Which property type should .Items be?

A.   Single Value

B.   Page list

C.   Page

D.   Value List

Answer: D

79.A customer data object references an address as depicted by the data model below. How would you define the address property in the customer class?

A.   As a single value

B.   As a page group

C.   As a page

D.   As a page list

Answer: C

80.You need to copy data from a page with customer data to a page used for a credit card payment. Most of the properties can be mapped as-is, but the first and last names must be concatenated into a full name. Which rule type would you use to copy the content?

A.   Data page

B.   Data transform

C.   Function

D.   Declare expression

Answer: B

81.When processing an insurance claim you need to retrieve the customer’s insurance policies from a web service. You invoke the connector from a_______________.

A.   Data page

B.   Flow action

C.   Report definition

D.   Data transform

Answer: A

82.A list report includes columns for purchase requests and regional cost centers. A manager wants the report to show the total number of purchase requests for each of the regional cost centers.

How would you configure the report definition?

A.   Filter the results so that only cost center and purchase requests are included in the report.

B.   Use the purchase requests column to group the cost centers.

C.   Summarize the purchase requests column by count.

D.   Summarize the regional cost centers by count.

Answer: C

83.You have been asked to create a report that displays the following information: -Assigned case worker (.pxAssignedOperatorID)

-Requestor (.pxCreateOperator)

-Request date (.pxCreateDateTime) -Due date (.DueDate)

-Assigned vendor (.VendorName)

The report contains a filter to only return purchase requests with a status (.pyStatusWork) of open. Which property can you optimize to improve report performance?

A. .DueDate

B. .pyStatusWork

C. .pxAssignedOperatorID

D. .pxCreateDateTime

Answer: A

84.A report contains columns New Hire ID, New Hire Name, Start Date, and Location. The organization has offices in various cities throughout the U.S. A facilities manager requests a report that includes only new hires who are located in the Atlanta and Boston offices and have a start date within 30 days of the report date.

How would you configure the filter to support this requirement?

A.   Create three conditions: Location equals Boston OR Location equals Atlanta AND Start Date equals 30 days.

B.   Create three conditions: Location equals Boston OR Location equals Atlanta AND Start Date equals next 30 days.

C.   Create one condition: Location equals Boston Atlanta, Start Date equals next 30 days.

D.   Create three conditions: Location equals Boston AND location equals Atlanta AND Start Date equals next 30 days.

Answer: D

85.An application that generates auto insurance quotes allows users to add a substitute transportation reimbursement option to their coverage. Users who add this option are required to select one of three reimbursement levels:

-UP to $10/day -UP to $25/day -UP to $50/day

You must configure a form to add a check box that allows user to select the substitute transportation reimbursement option. Users selecting this option are presented with three reimbursement levels as a set of radio buttons, similar to the following example.

How do you configure the UI to present users with the set of reimbursement levels only if the user selects the reimbursement option?

A.   Add a validate rule to the check box control.

B.   Add a refresh when condition on the check box control.

C.   Add a validate rule to the flow action.

D.   Add a visible when condition on the radio button control.

Answer: D

86.An application that generates auto insurance quotes allows users to add a substitute transportation reimbursement option to their coverage. Users who add this option are required to select one of three reimbursement levels:

-UP to $10/day -UP to $25/day -UP to $50/day

You must configure a form to add a check box that allows user to select the substitute transportation reimbursement option. Users selecting this option are presented with three reimbursement levels as a set of radio buttons, similar to the following example.

Which type of decision rule do you configure to test whether the user has selected the substitute transportation reimbursement option?

A.   Decision tree

B.   Decision table

C.   Map value

D.   When rule

Answer: D

87.A hotel reservation application has the following requirement: Users must select the destination city from a list of options. The list is filtered on user entry. As a user types the city name, the list of options narrows.

Which UI control allows you to implement this requirement?

A.   Drop-down

B.   List to List

C.   AutoComplete

D.   Menu

Answer: C

88.An application allows bank customer to apply for a credit card. During the process of applying for the credit card, customers can elect to transfer a balance to the card.

The bank currently offers three balance transfer options for customers applying for a new credit card:

1.    0 percent interest for 6 months.

2.    2.9 percent interest for 12 months.

3.    3.9 percent interest for 24 months.

The bank requires that customers first elect whether to transfer a balance. If customers elect to transfer a balance, they must select one of the three options.

Which control allows you to display all the balance transfer offers on the form, but only allows the customer to select one offer?

A.   Text area

B.   Picklist

C.   Radio buttons

D.   Check box

Answer: C

89.You are designing a form that uses a repeating grid to display office furniture items. Which two data sources can you use as a source for a repeating grid? (Choose Two)

A.   A single value property that contains the data in a local list

B.   A page group property that holds the data

C.   A page list property that holds the data

D.   Local data storage

Answer: BC

90.You are designing a form for an online bookstore to display new arrivals. The form is displayed on laptops and tablets. Pictures of the book covers are displayed in columns. The number of columns changes depending on the screen size. Which layout do you use to display the book cover pictures?

A.  Screen layout

B.   Dynamic layout

C.   Column layout

D.   Smart layout

Answer: B

91.A form allows customers to specify the amount of a balance transfer for their credit card. The form contains two fields: one to display the available balance on the customer’s credit card, and one for the user to enter the amount of the balance transfer.

You configure a validate rule to verify that the amount of a balance transfer is less than 75% of the available balance on the customer’s credit card. How do you call the validate rule?

A.   From the property used to capture the amount of the balance transfer

B.   From the section that contains the field for entering the amount of the balance transfer

C.   From the step on the case life cycle

D.   From the flow action where the customer submits the form

Answer: D

92.Which of the following scenarios requires the configuration of an action set?

A.   Clicking a button clears the fields in a form.

B.   Selecting a check box shows additional input fields.

C.   Reducing the screen width converts an inline to a stacked dynamic layout.

D.   Entering a text value in a numeric field displays a custom error message.

Answer: A

93.Users can access an apartment search application from different devices with different screen sizes. A screen displays the photos of available properties. On a wide desktop screen, the photos are displayed in an inline format. On a smart phone, the photos should be displayed in a vertical stack.

How do you implement the screen for this requirement?

A.   Use a column layout with a responsive breakpoint at smart phone screen width to hide the left and right columns

B.   Circumstance the section rule to display the photos with different arrangements at different screen sizes.

C.   Circumstance the layout to display the photos the photos with different arrangements at different screen sizes.

D.   Use a dynamic layout with a responsive breakpoint at smart phone screen width to change from an inline format

to a stacked format.

Answer: D

94.While preparing to release an application, you notice a guardrail violation on an activity you wrote. The activity copies the content of a previous customer order to the current order. How do you address this guardrail violation?

A.   Ignore the warning if the compliance score 90 or greater, since the application is considered ready for release.

B.   Identify an API activity to use in place of the activity you wrote.

C.   Replace the activity with a data transform to copy the content of the previous order to the current order.

D.   Justify the warning, since an activity is required in this situation.

Answer: A

95.A company establishes a deadline to respond to customer inquiries. During the month of June, an increase in customer inquiries lengthens the av erage response time per inquiry beyond the establi shed deadline. To address this issue, the company decides to lengt hen the deadline until the end of August.

How do you satisfy this requirement ?

A.   Circumstance the service level using the Property and Date option, and specify a sta rt date and end date for the extended deadline.

B.   Circumstance the process using the Property and Date option, and specify a start d ate and end date for the case creation date.

C.   Circumstance the service level using the Template option, and create a circumstance definition with the start date and end date for the extended deadline.

D.   Circumstance the property used to record the due date for addressing the inquiry, and specify a start date and end date for the extended deadline.

Answer: A

96.You have been asked to configure a rule for use in a business process to evaluate multi ple property values and return a text value as a result. Which type of rule satisfies this requirement?

A.   When rule

B.   Decision tree

C.   Validate

D.   Data transform

Answer: B

97. Review the following Decision Table:

If the credit score is 723 and the outstanding balance is 2157, which value will be return ed?

A.   ApproveLevel1

B.   ApproveLevel3

C.   Reject

D.   ApproveLevel2

Answer: C

98.You need to configure a case type to send a conformation for change-of-address reque sts. The confirmation is sent to customers as an email, text message , and letter.

Which two options ensure that the c ontent of the confirmation is the same for all three correspondence types? (Choose Two)

A.   Create one correspondence rule for each correspondence type. Configure each correspondence rule to reference another correspondence rule that contains the confirmation.

B.   Create one correspondence rule for each correspondence type. Configure each correspondence rule to reference a paragraph rule that contains the confirmation.

C.   Create one correspondence rule containing the confirmation. Configure the correspondence rule to support all three correspondence types.

D.   Create one correspondence rule containing the confirmation, then circumstance the correspondence rule for each correspondence type.

Answer: AC

99.ABC Corp requires that expenses billable to a client are reviewed by an auditor in the Finance department. After the auditor approves the expenses, the client is billed. You create the work party for the auditor as an instance of which class?

A.   Data-Party-Com

B.   Data-Party-Operator

C.   Data-Party-Person

D.   Data-Party-Org

Answer: B

100.             In an insurance claim application there is a claim case defined. The claim case creates a top-level repair case. Data propagation is configured to copy relevant claim data into the repair case.

What is true with regards to the data propagation feature for subsequent updates to the claim case?

A.   The data propagation feature only propagates data when the repair case is created.

B.   The data propagation feature will continue to track changes and propagate data to the repair case until the claim case is resolved.

C.   The data propagation feature will track changes and propagate data for the entire lifecycle of the repair case.

D.   The data propagation feature cannot be used because it only supports data propagation to child cases.

Answer: A

101.             An assignment must route work to the current work group manager. Which router option do you use?

A.   Use the standard ToWorkGroup router.

B.   Use the standard ToWorkGroupManager router.

C.   Use the standard ToWorkGroupManager router and specify the current user as the user routing the assignment.

D.   Use the standard ToWorkGroup router and specify the current work group manager’s ID as the destination.

Answer: D

102.             A process includes standard and gold program levels. When the deadline has passed for gold level cases, the system transfers the case to the manager.

Which two configurations would you make to the SLA to support this requirement? (Choose Two)

A.   Increase the urgency level for gold level cases.

B.   Add a transfer action to the deadline.

C.   Add an advance flow action to the deadline.

D.   Use a when condition test for gold level cases.

Answer: BC

103.             Before a member is admitted to a hospital, a health care organization reviews authorization requests for insurance coverage. An intake operator performs the Review Authorization Request assignment to determine if the member qualifies for coverage.

If the member qualifies for coverage, the case advantages to the Review Treatment assignment for review by a physician. When the case arrives in the physician’s worklist, the system automatically sends the physician an email. If the member is denied coverage, the system resolves the request. The system also automatically sends two types of correspondence to the member: a letter and an email notification.

How would you configure the process so that the system automatically sends an email to the physician when the case arrives at the physician’s worklist?

A.   Add a notification to the Review Treatment assignment.

B.   Add a notification to the Review Authorization Request assignment.

C.   Add a SendCorrespondence local action to the Review Authorization Request assignment.

D.   Add an SLA to the Review Treatment assignment that includes an escalation notification.

Answer: A

104.              Customer Service Representatives (CSRs) review customer requests to replace a lost or stolen credit card. Once the request is approved, customers are notified by letter of the expected delivery date for a replacement card typically within one week.

The CSR must be able to prioritize time-sensitive requests such as requests from customers who are on vacation. Time-sensitive requests are prioritized as follows:

-Customers receive a replacement card the next day.

-Fulfillment requests are sent to a dedicated workbasket.

-Customers receive notification of the expected delivery date by email.

Which action for time-sensitive requests do you implement as an optional action?

A.   Send the notification by email rather than letter.

B.   Router fulfillment requests to a dedicated workbasket.

C.   Update the notification with the expected delivery date.

D.   Increase the urgency for time-se nsitive requests.

Answer: A

105.             In which situation is the use of an activity necessary?

A.   Setting default values when creaating a case

B.   Writing a message to a log file

C.   Calculating the age from the date of birth

D.   Concatenating two strings values

Answer: B

106.             You want to modify the follo wing order approval process so that a text messag e is sent to a customer when the order has been approved and w ill be fulfilled.

How would you modify the process to send the text message?

A.   Add an Assignment shape to the Yes connector and add a notification to the assign ment.

B.   Add a notification to the Yes con nector.

C.   Add a Utility shape to the connector leaving the Fulfillment subprocess. Configure the shape to call the CorrNew activity.

D.   Add a Utility shape to the Yes co nnector. Configure the shape to call the CorrNew activity.

Answer: C

107.             Which requirement is satisfied by configuring a service level agreement?

A.   A transaction review is complet ed within 24 hours.

B.   Requests from customers with e lite status go to a dedicated work group.

C.   Users are notified when they re ceive an assignment.

D.   Transaction dispute cases are co nsidered more urgent than address change cases.

Answer: A